Kids Helpline @ School

Kids Helpline @ School promotes mental health education through video conferencing, enhancing students' literacy, resilience and help-seeking skills.

  • Tier: Tier 1: Positive mental health promotion
  • Category of intervention: Mental health literacy
  • Strength of evidence: Level 3: Foundational and emerging evidence for program
  • Geographic location: Statewide

Program description

Kids Helpline @ High School is an early intervention and prevention program that promotes mental health education using video conferencing. The program aims to increase students' mental health literacy, resilience, and help-seeking skills. Sessions are planned in collaboration with teachers and the program is facilitated by qualified counsellors. Sessions are curriculum-aligned, interactive and engaging. Topics include:

  • Help-seeking
  • Resilience
  • Emotional literacy and regulation
  • Mental health literacy
  • Online safety
  • Digital wellbeing
  • Respectful relationships
  • Climate change
  • Anti-bullying and conflict resolution

Intended outcomes

  • Improved mental health literacy, digital citizenship, and help-seeking behaviours by learning directly from a qualified Kids Helpline counsellor
  • Decreased barriers to help-seeking by through direct student connection to Kids Helpline’s support service
  • Increased awareness that others experience similar issues
  • Informed discussion of issues in class and with friends and family
  • Increased teacher confidence and ability to respond to student issues
  • Increased student ability to self-manage issues, be more supportive of each other, and stay safe
  • Increased student access to support
  • Improved social, emotional, and psychological health and wellbeing

Program details

Target audience
  • Primary school students – all
  • Secondary school students – all
Program provideryourtown
Delivery modeOnline

Implementation considerations

  • Target population: Primary and secondary school students.
  • Program adaptability: The program is suitable for diverse cohorts including:
    • Aboriginal and Torres Strait Islander students
    • asylum seeker and refugee students
    • culturally and linguistically diverse students
    • LGBTIQA+ students
    • neurodivergent students
    • students with a disability.
  • Staffing: The program is designed to run with a classroom of students, teachers often will participate within the session with their classroom or grade and therefore backfilling should not be needed.
  • Training requirements: No training required. Schools will need to provide a working laptop with a webcam, video conferencing software (e.g. Microsoft Teams) and a projector to successfully implement the program.
  • Factors to consider: The program is designed to run with a class of students. There is no minimum number of participants to ensure yourtown can still deliver services to rural/remote schools who may have small class sizes. Time commitments for teachers include booking sessions and participating in one x 30-minute pre-session consult per session. The sessions themselves run between 30 and 60 minutes, with both students and teachers present.
  • Australian context: The program has been developed and delivered in Australia.

Cost

Minimum cost: Kids Helpline @ School sessions are free to schools.

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